Bezvadný článek o vývoji softwaru v (americké) veřejné správě:
Například:
Custom software projects fail at an extremely high rate in government, and that’s because of two core problems: the decision makers who set contractual requirements are far removed from users, and those decision makers are far removed from the software development team. These are really the same problem: decision makers are out of touch with key constituencies, which prevents them from grasping the underlying need and from understanding or controlling the work that’s being done.
Myslím, že úplně stejné problémy máme i u nás (a ostatně nejen ve veřejné správě).